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This resource hub has web links and documents that outline best practices, regulatory advice, and guidance related to designing and implementing accessible transportation solutions.


Whether you're a transportation planner, designer, or advocate, you'll find valuable information to help create more inclusive and equitable transportation systems that meet the needs of all users.


Included are resources from UK Government, third sector organisations such as Chartered Institution of Highways & Transportation (CIHT), SUSTRANS, RNIB and Transport for All.

Are you a local resident looking to report an issue, provide feedback or send us evidence of transport-related issues within Norwich?

Resource Hub: Transport

Within this section we've categorised all of our information links into sections which you can filter below:

How To Guides
Age Friendly Train Station Guidelines
Age Friendly Ireland
Age Friendly Ireland has developed comprehensive guidelines to make train stations more accessible and user-friendly for older adults.
Official Standards
Planning for Walking
Chartered Institution of Highways & Transportation
The CIHT (Chartered Institution of Highways & Transportation) resource on Planning for Walking includes considerations for disabled pedestrians, which is crucial for urban planners designing inclusive streetscapes.
How To Guides
Motability Scheme
Disability Rights UK
This website out lines the Motability Scheme which was was set up to provide disabled people with safe, reliable and affordable cars. You can use this scheme to lease a car or powered wheelchair or scooter if you have been awarded a qualifying benefit which lasts at least 12 months.
How To Guides
Transport Report: A Lifeline in Later Life
Later Life Provider Network
As part of the Later Life Provider Network, we recently asked over 50s for their views on local transport. They didn’t hold back in telling us the good, the bad and the ugly! This report was developed following research by the LaterLife Provider Network in Norfolk & Waveney. It outlines the results of the survey, and recommendations for making transport in Norfolk & Waveney better for older people. They are now be working with councils and organisations locally to try and turn the recommendations into reality.
How To Guides
Blue Badge Scheme
Local Authority
The Blue Badge scheme operates all over the United Kingdom (UK) but there are local differences. You need to apply and the application is processed by the local authority.
How To Guides
Disabled Persons Railcard
National Rail
The Disabled Persons Railcard, will get you 1/3 off travel on the National Rail network in Great Britain. Either a digital or phyiscal railcard can be purchased if eligible.
How To Guides
Inclusive Journeys - for people with sight loss
RNIB
This RNIB report details common issues faced by blind and partially sighted people when making journeys. It also includes a checklist and details of services for transport providers.
How To Guides
The Disabled Citizens' Inquiry
SUSTRANS
This Sustrans research was produced with Transport for All. This provides recommendations made by disabled people to help decision-makers, and local and national government transport and planning teams make places and streets better for people.
How To Guides
Inclusive mobility: Printed guide to making transport accessible for passengers and pedestrians
UK Gov - Department for Transport
This printed guide is a document is from the UK Governments Department of Transport, this is a best practice guide on improving access to public transport and creating a barrier-free pedestrian environment.
Best Practice
Inclusive mobility: (passengers & pedestrians)
UK Government
This document is from the UK Governments Department of Transport, this is a best practice guide on improving access to public transport and creating a barrier-free pedestrian environment.
Best Practice
Inclusive mobility guide (pedestrian & transport) Link
UK Government
A guide to best practice on improving access to public transport and creating a barrier-free pedestrian environment.
Official Standards
Transport Planning: Access for All
UK Government
The Access for All: Best Practice Guidance document is a comprehensive resource for transport planners. It can be used to: Design inclusive pedestrian environments. Plan accessible public transport infrastructure. Implement wayfinding systems for people with visual impairments. Ensure parking facilities are accessible.
Official Standards
Inclusive Transport Strategy
UK Government
The Department for Transport's Inclusive Mobility guide offers comprehensive advice on designing accessible public transport systems and pedestrian environments. Planners can use this to ensure new developments meet accessibility standards.

This resource hub is a community effort. It's important that anybody can contribute to this resource hub. If you spot any mistakes, want to discuss any points, or you can make any of the content easier to understand, please email us.

Two people smiling on a bus
Accessible Public Transport
Accessible Parking Space
Wheelchair user at car park machine
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